Privacy statement

We take our customers' privacy very seriously. Therefore, we will only collect and use your personal data in the manner set out in this privacy statement.

1) Collect information from you when necessary or related to transactions.

2) Your information will only be retained when required by law or relevant to the purpose of collection.

You can browse our website without providing personal data. When you browse our website without a logged in user account, you will browse anonymously and we will not be able to identify you.

We'd love to hear from you. If you have any comments or suggestions, please email the relevant information to online customer service

Personal data collection

We do not sell, share or trade customer personal information collected online to third parties. Personal data collected online will only be disclosed within our group of companies for internal use. When placing an order, the basic personal information we will collect from you includes:

1) Name

2) Shipping address

3) Email address

4) Contact phone number

5) Date of birth

6) Gender

The personal information we collect from you will be used for the following purposes:

1) Shipping your purchase

2) Provide the latest news on product shipping status and customer support

3) Provide you with information about products

4) Process your orders, or provide services and information according to your requests or through our website

In addition, we will also use the information you provide to manage your account; verify and conduct your online payment-related transactions; review information downloaded from our website; identify website browsers; conduct website user statistics and surveys; If you refuse to receive messages, we will send you relevant product or service information that we think is suitable for you.

We may pass your name and address to a third party (such as a courier company or supplier) to facilitate delivery.

Note: The courier company has the right to ask you to fill in your ID number in order to provide internal inspection and verification by the customs to facilitate export arrangements.

We may retain your order information, but for security reasons, we cannot directly retrieve this information. You can log in to your account, access order information, and query personal order information. You can also manage your personal addresses, bank details and newsletter subscriptions. You are responsible for ensuring that your personal information is kept confidential and does not make it available to unauthorized third parties. We will not be responsible for any improper use of passwords.

Personal data security

We ensure that all information collected is kept securely and confidentially. We will protect your personal data in the following ways:

1) Restrict access to personal data

2) Protect technology products from unauthorized access to computer data

3) When the data is no longer retained for record-keeping purposes, we will destroy your personal data in a secure manner

We use 128-bit secure communication layer (SSL) to process your financial information. The 128-bit secure communication end-layer security technology takes at least one trillion years to crack and is an industry standard security measure.

Disclosure of personal information

We will not share your personal information with other organizations except related companies and related third parties that provide delivery services to our website.

In special circumstances, our website may be required to disclose personal information, for example: where there is reason to believe that disclosing personal information will help prevent a threat to life or health, or for law enforcement purposes.

If you think our website has violated the privacy policy, please contact online customer service

computer data collection

When you browse our website, our server automatically records the information sent by your browser. Information includes:

- Your computer IP address

- Browser category

- The page you visited before visiting our website

- Pages viewed within our website

- Time spent on the above pages, products and information searched on our website, time and date of access, and other statistical data.

The information collected will be used for analysis and evaluation to help improve this website and the services and products we provide. This data will not be combined with other personal data.

Privacy statement changes

Our website reserves the right to modify and change the privacy statement at any time.

Complaints about privacy violations

If you are dissatisfied with the way we handle customer privacy or complaints, please contact us.